The Traffic HTV Report system is a citizen-powered platform that allows you to quickly report heavy transport vehicle (HTV) violations in your area. Our AI-powered system analyzes your reports and routes them to the appropriate traffic enforcement authorities for immediate action.

Whether it's trucks using prohibited routes, violating time restrictions, or posing safety hazards, this system makes it easy to report violations and track their resolution.

No account creation is required! You can report violations using:

• Google Sign-In: Quick and secure one-click authentication
• Email only: Just provide your email address to submit reports and receive updates

We use Google Sign-In for enhanced security and faster reporting, but email-only submission works just as well.

Yes! The Traffic HTV Report system is completely free for all citizens. There are no fees, premium features, or hidden costs. This service is provided to help improve road safety in our communities.

You can report various heavy vehicle violations including:

• Route Violations: Heavy vehicles using residential areas or prohibited roads
• Time Restrictions: Operating during banned hours in city centers
• Overloading: Vehicles exceeding weight limits or carrying unsafe loads
• Safety Issues: Dangerous driving, improper loading, missing safety equipment
• Documentation Problems: Missing permits, expired licenses, invalid papers
• Environmental Concerns: Excessive emissions, noise, or waste spillage

If you're unsure whether something qualifies as a violation, go ahead and report it - our system will determine the appropriate action.

For the best results, include these details in your report:

Example: "Large delivery truck with license ABC-123 using residential Elm Street (prohibited for HTV) at 3:30 PM today. Truck belongs to XYZ Logistics and was ignoring no-entry signs."

Yes! Photos greatly improve the effectiveness of your report. You can attach multiple images showing:

• The violating vehicle and its license plate
• The location where the violation occurred
• Any relevant traffic signs being ignored
• Evidence of the violation (wrong route, overloading, etc.)

Tips for good photos: Take clear, well-lit images from a safe distance. Multiple angles help authorities understand the situation better.

Most reports can be submitted in less than 2 minutes! The process is designed to be quick and simple:

1. Sign in with Google or enter your email (30 seconds)
2. Describe the violation in plain language (1 minute)
3. Add photos and location if needed (30 seconds)
4. Submit and receive your tracking number

Our AI system does the rest - analyzing your report and routing it to the right authorities automatically.

After submitting your report, you'll receive a unique reference number (e.g., THV-12345-2024). Use this to track your report:

• Online Tracking: Visit our "Track Report" page and enter your reference number
• Email Updates: Automatic notifications sent to your email address
• Status Timeline: See each step from submission to resolution

You'll be notified whenever there's progress on your report, so you always know what's happening.

Your report goes through several stages:

High-priority safety violations may be fast-tracked through these stages.

Response times vary based on several factors:

Factors affecting response time include violation severity, current workload, weather conditions, and resource availability. You'll always be updated on progress.

We take your privacy very seriously:

• Secure Authentication: Google Sign-In provides bank-level security
• Encrypted Data: All personal information is encrypted and stored securely
• Limited Use: Contact details only used for report updates
• No Third-Party Sharing: We never share your data with external companies
• Anonymized Reports: Public data removes personal identifiers

You can request data deletion at any time by contacting our support team.

While we require some form of contact information for accountability and updates, your identity is protected:

• Public Records: Your name and contact details are never made public
• Authority Access: Only authorized traffic enforcement can see reporter details
• Minimal Information: Only email required - no names, addresses, or phone numbers needed

This approach balances accountability with privacy protection while enabling us to send you important updates.

Photos are handled with care to protect privacy while serving as evidence:

• Secure Storage: Images encrypted and stored on secure servers
• Authorized Access: Only relevant enforcement authorities can view them
• Privacy Blurring: Faces and personal details automatically blurred when possible
• Retention Policy: Photos kept only as long as needed for enforcement

Focus on capturing the violation and vehicle details rather than people or private property.

Our system is optimized for mobile devices. If you're experiencing issues:

1. Clear your browser cache: Go to Settings > Clear browsing data
2. Update your browser: Use the latest version of Chrome, Safari, or Firefox
3. Check your connection: Ensure you have a stable internet connection
4. Try a different browser: Switch to another browser to test

If problems persist, contact our support team with details about your device and browser.

Photo upload issues are usually easy to fix:

• File Size: Keep photos under 10MB each
• File Format: Use JPG, PNG, or HEIC formats
• Browser Permissions: Allow the site to access your camera/photos
• Storage Space: Ensure your device has enough free space

You can always submit the report without photos and add them later by contacting support with your reference number.

Don't worry - there are several ways to recover your reference number:

• Check your email: We send the reference number to your email immediately after submission
• Search your inbox: Look for emails from "Traffic HTV Report" or "THV-"
• Contact support: We can help you find your report using your email and approximate submission date

Reference numbers follow the format: THV-##### -YYYY (example: THV-12345-2024)